Document the processing of creating/editing your Wix website contact form, justifyimg your thought process and decision making

 

A contact form is a promise to your customers that you recognize their comments or concerns, value their business, and offer your support. Here are some of the benefits of adding one to your professional website:

• Reduce spam emails: Contact forms eliminate the need to include your email address on your website. This helps reduce spam and other unwanted emails in your inbox.

• Make yourself reachable: A contact form also allows people to contact you directly through your site. This streamlines the communication process so that you don’t miss out on potential clients.

• Invite professional opportunities: When you’re easily contactable, you make yourself open to professional opportunities. This includes communication from business partners, clients, recruiters and more.

• Capture leads: Encouraging people to reach out is the first step in guiding them through the sales funnel. It’s also a useful way to obtain information about your target audience, such as their demographic details and job position.

• Please your customers: Communication lies at the core of strong customer service. By making it easy for customers to contact you, you make them happy about your brand’s reliability.

• Reference;https://www.wix.com/blog/2020/09/contact-form-design/

• Build connections with your audience: Each time you talk with a site visitor, you get to know your audience better. Furthermore, this helps them develop a personal relationship with your brand - building trust and brand loyalty as a result.

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